Privacy Policy

As an end user, it is crucial for you to comprehend how a website manages your personal information and data; thus, we kindly request that you read our Flyhubconnect Privacy Policy. We acknowledge the importance of privacy and are dedicated to upholding it. Our privacy policy offers an overview of the data collection methods we utilize and the reasons behind these practices, all of which comply with the policies we maintain. We prioritize transparency, which is why we do not hide this information from you. Therefore, we urge you to take the time to carefully examine the privacy policy. Please use our website only if you consent to every detail outlined in the policy. If you have any questions regarding any part of our privacy policy, please feel free to reach out to us.

The Information We Collect:

For various purposes, including bookings, payments, and other necessities, we collect your personal information and data. Below is a list of the data we gather from our users and visitors:

• Full name, Gender, Birthday; we collect all individual details.
• Contact information, which includes phone number, email address, and an alternative contact number.
• Travel-related information such as Passport numbers, airline preferences, travel data, travel preferences, and flight details are gathered from passengers.
• Your Login Information, including username and password, as well as account settings, are collected.
• We gather your credit or debit card information along with bank details.
• Data from your social media accounts, with your authorized access, is collected, including your travel recommendations, locations, photos, videos, and EOs, among others.

How We Gather Personal Information

We along with our third-party partners, may collect your personal data and information through various means. Some of this data is gathered automatically. Below is a list of the types of information we collect:

From Services: Personal information may be obtained through our Services (for example, when making a reservation, signing up for a promotion, or making specific travel requests). This information may be provided directly by you or collected automatically.

Offline Sources: We may gather personal information from you when you contact our customer service team.

Via Other Sources: As permitted by law, we may obtain your Personal Information from additional sources, including public databases, marketing partners, social media platforms that include your friends or connections, and other third-party applications.

Advertising and Analytical Data

We and our third-party partners automatically collect or process the information provided by our customers or passengers. Furthermore, we gather data regarding your device and your usage of our services. The types of information we collect may include:

• Browser and device details, such as IP address, device user IDs, browser or device type and version, and geolocation data.
• Services Usage data, including the route taken to or from our services, the pages you have visited, the links you clicked, the photos or videos you viewed, as well as mouse movements, scrolling, and clicks. All of these actions are recorded.
• Advertising measurement data, which includes information related to your views or clicks, cookie IDs or other digital identifiers assigned to your device, advertisements displayed on our services, the types of information mentioned above, and other conversions related to the ads served.

How We May Utilize Personal Data and Information

We may use personal information for the following purposes:

• We will contact you regarding your booking or purchase, which includes processing your payment and providing relevant customer support to complete your booking or purchase. We arrange travel using passport information.
• To address your inquiries and fulfill your requests—this includes sending newsletters and other related materials.
• To enable the functionality of social sharing.
• We may allow you to participate in contests and other promotional activities. Specific activities may include additional guidelines that offer further information regarding our use and sharing of your personal information. Therefore, please read those guidelines carefully.
• We provide administrative materials, which include information about the Services and updates to our terms, conditions, and policies, to keep you well-informed.
• Products and offers are specifically presented to you, and marketing communications that may interest you or that otherwise personalize your experience through our Services are sent to you.

How do we ensure the confidentiality of the data we collect?

We utilize advanced technological methods to collect, protect, and manage data. The information collected enhances the customer experience and the quality of our services. We do not share this information with partners unless it is necessary for bookings and reservations or if you have given consent. Your data may be disclosed to fulfill legal obligations. We prioritize the security and confidentiality of your data above all else.

What happens if you opt not to disclose your information to us?

Your privacy rights hold significant importance to us, which grants you complete authority over the decision to share or withhold your data. Should you choose not to share your information, we will not have access to it. Nevertheless, please understand that your capacity to utilize the most advanced services and features of our website may be restricted if you do not provide either direct or indirect data. If you have any questions, do not hesitate to contact our representative for further assistance. You can reach us via email at support@flyhubconnect.com or by calling (833) 634-9453.